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Friends Janasevana Kendram (FRIENDS)

The FRIENDS project has been implemented by the Information Technology Department, Government of Kerala in collaboration with various departments like the Kerala State Electricity Board, Kerala Water Authority, BSNL,Revenue Department, Civil Supplies Department, Motor Vehicles Department, Universities and the Local Bodies of the State. It is a "Single Window Scheme" in which the consumer is given the option of paying for the common services rendered to him under a single roof.

FRIENDS is a multiple agency bill collection system. The FRIENDS project envisages facilitating the collection of various payments pertaining to payees within specified area limits like corporation municipality etc at a single centre. Kollam FRIENDS centre have multiple counters and the payees can remit any payment at any counter.
 
Services Provided
The FRIENDS is a one-stop Service Center where you can remit...
Electricity Bills
Telephone
bills
Various
taxes
Water
bills
Examination fees
and more...
No more queue system.
No more waiting.

Electricity Board
: (Corporation Area only - Sections: Kadappakkada, Cantornment, Olai, Thankasseri, Ayathil, Pallimukku, Sakthikulangara, Kilikolloor). Electricity bill payments (Low Tension and Spot Billing) of various Electrical Sections under KSEB can be remitted at FRIRNDS centers. Walk into any counter at FRIENDS center. Produce your Electricity bill invoice provided by KSEB (with out fine) and the amount. Your money will be forwarded to the concerned department through proper governmental channels. You will get an acknowledgement note/ Receipt for the amount remitted at the FRIENDS centre.

Water Authority : (Corporation Area only - Sections: 1 to 36 wards, Sakthikulangara, Vadakkevila, Kilikolloor, Eravipuram). Water Bill payments of various Sections under KWA can be remitted at FRIRNDS centers. Walk into any counter at a FRIENDS center. Produce your water bill invoice provided by KWA, Consumer card and the amount. Your money will be forwarded to the concerned department through proper governmental channels. You will get an acknowledgement note/ Receipt for the amount remitted at the FRIENDS centre

Kollam Corporation : Property tax, professional tax and traders license of local bodies can be remitted at FRIENDS center. Walk into any counter at FRIENDS center. Produce your Demand Notice, receipt of previous remittance and amount. Your money will be forwarded to the concerned department through proper governmental channels. You will get an acknowledgement note/ Receipt for the amount remitted at the FRIENDS centre.

Civil Supplies Department : (Corporation area only - Ward 1 to 50 of Kollam Corporation). Fees for Civil rationing Office related applications (License, permit, ration card etc.) can be remitted at FRIENDS centers. Walk into any counter at a FRIENDS center. Produce your Application form and amount. Your money will be forwarded to the concerned department through proper governmental channels. You will get an acknowledgement note/ Receipt for the amount remitted at the FRIENDS centre.

Revenue Department : (Corporation area only - Villages : Sakthikulangara, Kollam (East) , Kollam(West), Mundakkal, Vadakkevila, Eravipuram, Mangadu, Kilikolloor). Building tax (one time), Basic tax and Revenue recovery payments can be remitted at FRIENDS centers. Walk into any counter at a FRIENDS center. Produce your Application form and amount. Your money will be forwarded to the concerned department through proper governmental channels. You will get an acknowledgement note/ Receipt for the amount remitted at the FRIENDS centre.

Motor Vehicle Department : (Any District). Motor Vehicle Tax – 105 types, Fee for Licenses from Motor Vehicles Dept. – 20 types,Fees for Permits from Motor Vehicle Department- 142 types , One-time vehicle tax, Registration Fee for Motor Vehicles, Fee for Trade License – 11 types etc. can be be remitted at FRIENDS centers. Walk into any counter at a FRIENDS center. Produce your RC Book, Insurance Paper, Application form and amount. Your money will be forwarded to the concerned department through proper governmental channels. You will get an acknowledgement note/ Receipt for the amount remitted at the FRIENDS centre. There would also be help desk, which would provide information on the remittances.

Kerala University : Examination fees and General Fees of Kerala University can be remitted at FRIENDS centers. Walk into any counter at FRIENDS center. Produce your Application form and amount. Your money will be forwarded to the concerned department through proper governmental channels. You will get an acknowledgement note/ Receipt for the amount remitted at the FRIENDS centre. There would also be help desk, which would provide information on the remittances. No service Stationary charges.

BSNL : (Kollam District only). Telephone Bills can be remitted at FRIENDS centers. Walk into any counter at the FRIENDS center in your district. Produce your BSNL Telephone bill and amount. Your money will be forwarded to the concerned department through proper governmental channels. You will get an acknowledgement note/ Receipt for the amount remitted at the FRIENDS centre.

About Kollam Friends Centre

The Center works from 9 am to 7 pm (in two shifts) on all days including Sundays.
The Center will be closed on other public holidays including Second Saturdays
The Center works from 9:00 am to 7:00 pm working in two shifts on all days including Sunday.
This is a one-stop Service Center for disseminating information on various departments like Kerala State Electricity Board, Kerala Water Authority, BSNL, Local Body, Motor Vehicles Department, Revenue Department, Civil Supplies Department and Universities in Kerala.
The computer controlled queue management system of FRIENDS eliminates the queue and avoids long waiting time.
The help desks provide information on various government schemes and programmes and make available variety of application forms.

How to reach at Kollam FRIENDS
~ Chinnakkada Clock Tower -> Kumar Theater
-> Paikada Road -> Near Andamukkam Private Bus Stand
        Address for communication
       
Project Manager

          Friends Jenasevana Kendram
          Corporation Shopping Complex Building
          Andamukkam, Kollam - 691001
          Phone : 0474-2767451
          email:: friendsklm@keralaitmission.org


 

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This Site is Hosted by  National Informatics Centre
This Site is Developed and Maintained by
Government of India, Ministry of Communication &  IT, Department of Information Technology, National Informatics Centre
Collectorate, Civil Station, Kollam - 691013, Kerala, India. e-mail : dioklm@kerala.nic.in
All Queries / Comments regarding the Contents of this site may  be sent to dioklm@kerala.nic.in